Product Life Cycle

ACTIVE PHASE:

This phase starts with the initial and formal release to production. As an Active product, the product is improved and maintained as needed from a hardware, software and documentation perspective. Hardware updates and revisions may be issued, e.g. because of active component obsolescence management. New software versions; including new functionality, cyber security updates and bug corrections will be made available for the product.

MATURE PHASE:

During the Mature phase, the product is active and promoted, sold, manufactured, maintained and supported. As a Mature product, the product will be maintained for critical updates from a hardware, software and documentation perspective. Hardware revisions may be issued, e.g. because of active component obsolescence management. A product typically enters the Mature phase when a successor is available, uses legacy technology, or when there are changing industry standards. The duration of this phase is variable.

EOL/LTB Notification: This notification announces the End-Of-Life date of the product. Products may be discontinued because of new and improved products, obsolete technology, changing industry standards, lack of component supply, low market demand, etc.

LTB Last Time Buy: Last Time Buy date is 6 months from the EOL Notification date. This date corresponds to the transition between Mature Phase and Limited Phase. Purchase Orders placed after Last Time Buy Notification are non-cancelable and non-returnable.

LIMITED PHASE:

During the Limited phase, the product is inactive and generally not available. In this phase, the product is still fully supported and repairable, but can’t be reordered by customers. Adequate logistics planning and component investments are required to ensure that a product can be fully supported during this phase. Some products might be supported with alternative and equivalent products/parts.

LTS Last Time Shipment: Last Time Shipment date is 6 months from LTB date. During this phase, products shipment cannot be postponed more than once and for more than 30 days from the agreed delivery date.

EOS End Of Support / EOL End Of Life:  The End-Of-Life date corresponds to the End Of Support unless agreed and stated in a customer’s contract.